Ride it. Wear it. Love it or Return it*. We're proud of the products we sell and we back them unconditionally. If for any reason you're not completely satisfied with your Terry purchase, simply return it for a credit or refund* within a year of your purchase.
RETURNS
Orders starting with # or placed after 10/28/2024:
Please email the completed label to yourself for printing.
Keep your email with your tracking number for proof of delivery to Terry, and once your package is received, the returns process takes an additional week to complete.
When you use this prepaid return label service, $7.95 will be deducted from your refund or exchange. If you would prefer to use your own shipping method, please mail your item(s) to: Terry Returns, 7 Ambrose Place, Burlington, VT 05401.
EXCHANGES
Orders starting with # or placed after 10/28/2024 – Use the return process flow above to process your exchange
Orders starting with SO or placed before 10/29/2024, place a new order for the items you want and reach out to customer service if you need assistance.
PLEASE NOTE
Terry does not provide free return shipping unless you prepaid for it at checkout
Items returned within 30 days will be refunded to your original form of payment. Items returned after 30 days, for up to a year, will be credited to a Terry Gift Certificate.
Gift returns may be refunded to the gift giver or credited to a gift certificate for the gift receiver.
Product returned for refund or exchange must be in new or salable condition. Terry reserves the right to deny refunds or exchanges for products returned in used or abused condition.
Returns are processed within two weeks of receipt at our facility and a return e-mail will be sent when this process is complete.
Please include all care tags and packaging with your return, and include your name, address, phone and email information. Refunds may be delayed if this information is missing.
Please wear undergarments when trying on cycling bottoms.
*FINAL SALE merchandise ($24/24 Hour Promotion & Tent Sale Purchases) may not be returned or exchanged.
Brighten up your outerwear collection with Krimson Klover's Annie, the best puffy shacket in town. Responsibly made in every way, this printed down-filled shirt/jacket will keep you warm and prepared for any adventure. Multiple pockets; snap front closure; traditional shirt-like collar; water resistant; Bluesign certified.
• shell and lining: 20D downproof, fluorocarbon-free DWR, recycled polyester
fill: responsible down feathers (RDS) 90% duck down / 10% 600 Fill Power/60g
• responsibly made and Bluesign Certified
• fluorocarbon free DWR (durable water resistance)
• 2 chest pockets
• 2 zippered hand pockets
• 2 interior drop-in pockets
• snap front closure
• 25.5 inch center back length
To get the most out of your performance wear, we suggest that you wash on delicate cycle using cool temps, mild detergent, with like colors. Line dry if possible or on low heat in your dryer. Don't iron or dry clean.
Product Features
Breathable
Allows vapor to escape, so you feel drier and more comfortable.
Insulated
Conserves body heat for comfort in near- or sub-freezing temperatures.
Water Resistant
Blocks or repels light rain and spray, keeping you warmer and drier.
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We're proud of the products we sell and we back them unconditionally. If you're not completely satisfied with your Terry purchase, simply return it for an exchange, credit or refund.